MacBook Sound Not Working

Modified on Tue, 28 Jul, 2020 at 1:04 PM

If your sound or audio on your MacBook is not working, first try pressing the volume up and down buttons (F11 and F12) on the keyboard. Does a crossed circle icon appears on the bottom of the volume icon, like is shown below?

If so, then perform an SMC Reset. This will often fix the problem, although keep in mind that the problem may or may not occur again in the future, in which case you should try an SMC Reset again. If the SMC Reset does not solve the problem, stop by the Tech Office or contact [email protected] for more assistance, as your computer may need to be sent for repair.


If the volume icon appears normally when adjusting your volume, stop by the Tech Office or contact [email protected] for more assistance.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article