Cannot screen share in RingCentral

Modified on Thu, 13 Jan, 2022 at 11:58 AM

If you try to screen share in RingCentral and are presented with these caution signs:


Then you need to give the application permission. You will have to restart RingCentral after for this to work, which means ending your meeting and starting it again. Here are the steps:


  1. Click on the Apple Logo at the top left of your screen and choose "System Preferences"


  2. Go to "Security & Privacy"



  3. Choose the "Privacy" tab at the top



  4. Scroll down to "Screen Recording" and check the box next to "RingCentral"



  5. It will then ask you to restart RingCentral, you will have to end your meeting and start it again.

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