Outbound Caller ID Wrong

If your outbound calls or texts reroute or ID through the main Trinity number to the front office, try these steps:

    1. Make sure the ring central phone app is installed on your computer(different than ring central meetings app).

    2. Open the ring central phone app, and sign in using the google button in the app.

   3. Use your trinity email credentials to log in to the app. 

    4. Click on the phone icon in the top right corner of the ring central phone app. 

    5. Click the downward facing arrow that appears on the right side of the line with "Caller ID" in it.

    6. In the dropdown menu, make sure the caller ID number matches your number, and not the Trinity main line '               by clicking on your number.